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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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carlos chacon

March 21, 2025

5  out of  5
rating by carlos chacon
"Cindi was amazing she was able to break down everything I asked very clear and Made everything make more sense to me.. highly recommended she is so professional and represents State Farm with class thank you so much for all the help"
We responded:
"Thank you so much for your kind words, Carlos! We're thrilled to hear that Cindi was able to assist you and provide clarity on your questions. Our team takes great pride in delivering professional and top-notch service, and it’s wonderful to know that Cindi represented State Farm with such class. We appreciate the recommendation more than you know! If you have any more questions or need further assistance, please don’t hesitate to reach out. -Kristina"
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Alfred Bingham

March 17, 2025

5  out of  5
rating by Alfred Bingham
"Cindi was great!!! She really knew her stuff, and took great care of me."
We responded:
"Thank you so much for your glowing review, Alfred! We are thrilled to hear that you had such a positive experience with Cindi. Your kind words motivate our team to continue providing the best service possible. If there's anything else we can do for you or if you have any suggestions, please don’t hesitate to reach out. We look forward to serving you again soon! -Kristina"
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Bria Moore

March 10, 2025

5  out of  5
rating by Bria Moore
"My experience has been amazing thus far! Zach Knight’s office took care of all my needs!"
We responded:
"Thank you for your feedback, Bria! We're delighted to hear that your experience has been amazing, and our team has been able to meet all of your needs! If you have any questions or concerns in the future, we are always here to help! -Kristina"
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patricia salter

March 7, 2025

5  out of  5
rating by patricia salter
"Really enjoyed speaking with him, knowledgeable concerning his job and explain every detail to the fullest a very intelligent young man that I do not mind giving a five-star review, thanks again for your input your time and all you helped me with."
We responded:
"Patricia, Thank you for taking the time to share your experience! We're so happy to hear that you enjoyed your conversation with Jeremy and found him to be knowledgeable and thorough. Your generous five-star review means a lot to us! If you ever need further assistance or have more questions, feel free to reach out anytime. We truly appreciate your support! -Kristina"
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Walter Austin

March 6, 2025

1  out of  5
rating by Walter Austin
"Like a bad neighbor, State Farm didn't care!"
We responded:
"Thank you for taking the time to share your feedback. We're sorry to hear that your experience with State Farm did not meet your expectations. We intend for our clients to receive the best service that they have ever received at any insurance company. Your concerns are important to us, and we would appreciate the opportunity to address them directly. Please reach out to us at 334-649-7997 so we can assist you further and work towards a resolution. -Kristina"
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T C

February 17, 2025

5  out of  5
rating by T C
"Thank you Cindi for being so kind and promptly answering my questions!!! The staff at this agency goes above and beyond!!! The phone is always answered by a person and I have never had to deal with anyone that has been nothing but nice and sincere with me. It’s like talking to a family member!!"
We responded:
"Thank you for your fantastic review! We're delighted to hear that Cindi and our team have been so helpful and welcoming. Our team strives to make every interaction feel personal and supportive, and it’s heartwarming to know that you feel like part of our family. If you ever need anything else, please don’t hesitate to get in touch. We truly appreciate your kind feedback! -Kristina"
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Jarvis Cain

February 14, 2025

5  out of  5
rating by Jarvis Cain
"Cindi was very professional and respectful and courteous. Thanks for assisting me with the issue I had."
We responded:
"Thanks for the awesome review! Pleased to hear that Cindi was so professional, respectful, and courteous. We strive to provide the absolute best service possible to our customers. If we can assist you in any way in the future, don't hesitate to reach out! -Kristina"
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Shantel Mallory

February 14, 2025

5  out of  5
rating by Shantel Mallory
"Great customer service!"
We responded:
"Thank you, Shantel, for your review! Let us know if you need anything in the future! -Kristina"
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Latricia Landrum

February 13, 2025

5  out of  5
rating by Latricia Landrum
"Outstanding customer service!!! Cindy was particularly helpful today, demonstrating her knowledge of various rental insurance policies. She was patient and kind while outlining my options."
We responded:
"Thanks a ton for the awesome review! We're so glad to hear that Cindy provided you with outstanding service and helped you navigate your rental insurance options. It’s great to know she took the time to explain your options with patience and care. We really appreciate your feedback and can’t wait to help you out again in the future! -Kristina"
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Tondra Mcdaniel

February 7, 2025

5  out of  5
rating by Tondra Mcdaniel
"The young lady was very helpful in helping me restart my coverage on my vehicle. It's always been a pleasure working with people at this particular branch"
We responded:
"Tondra, we are so glad to hear that our team provides such great service to our clients. If you ever need anything, don't hesitate to reach out! -Kristina"
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Katlin Dunn

February 7, 2025

5  out of  5
rating by Katlin Dunn
"Izzy is amazing!!!! We will be moving forward with the life insurance family plan she customized for us for less than 100$/month! She met the budget and our needs but exceeded our expectations. Even if you’re only looking for guidance and not ready to purchase, call her and she will provide the info without pushing a sale. Cannot recommend her enough!"
We responded:
"Thank you for taking the time to share your experience, Katlin! We’re delighted to hear that Izzy was able to create a customized life insurance family plan that fits your budget and needs. Your recommendation means so much to us, and we look forward to continuing to support you in the future! -Kristina"
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John Rodgers

February 7, 2025

5  out of  5
rating by John Rodgers
"Izzy was incredibly helpful and gave me a great price on life insurance!"
We responded:
"John, we are excited to hear that Izzy was able to help you and get your life insurance needs met. Thank you for sharing your experience with us! -Kristina"
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Jerry Ross

February 5, 2025

5  out of  5
rating by Jerry Ross
"Great friendly service"
We responded:
"Thank you for your review, Jerry! "
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Daniel Johnson

January 31, 2025

5  out of  5
rating by Daniel Johnson
"Aylissa at State Farm's is an Alabama Insurance SME!!!. She went above and beyond to ensure the we are well taken care of. Her attention to detail, prompt responses, and genuine care make her the best person I've ever worked with in the insurance industry. Honestly, she deserves a raise, days off for hunting, and some gear from Realtree or Sitka . Great Job All Around!"
We responded:
"Thank you for taking the time to share your experience, Daniel! We’re delighted to hear that Alyssa exceeded your expectations and provided you with outstanding service. Her dedication and attention to detail truly set her apart in the insurance industry. If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your trust in us and look forward to serving you again! -Kristina"
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Shawn Romanstine

January 31, 2025

5  out of  5
rating by Shawn Romanstine
"I enjoyed talking with Alyssa today. She was able to save us on both our Home and Auto. I will be recommending her as she was recommended to me!"
We responded:
"Thank you for your fantastic review, Shawn! We're so glad to hear that Alyssa was able to help you save on both your Home and Auto insurance. It's wonderful to know that you had a great experience, and we truly appreciate your willingness to recommend her to others. If you ever need assistance again, please feel free to reach out. -Kristina"
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Steven Ball

January 30, 2025

5  out of  5
rating by Steven Ball
"Hi, my name is Steven Ball, I recently just purchased Homeowners Insurance from Zack knight State Farm. The young lady who helped was Izzy over at Zack Knight State Farm. Izzy took her time explaining everything to me and she made sure I understood everything she was telling me before moving on. I am so happy with Izzy’s help. I want to share my experience and a short story with you all about how good and persistent Izzy really is. I was getting maybe at least two calls a day from Izzy and she would leave me a voicemail letting me know that she found a good quote for me. By it’s being 2025 it’s so many con artists out here I wasn’t sure if Izzy was real. But after talking with Izzy today and getting me set up with some great Homeowners insurance & car insurance I can’t thank her enough. So this is me saying thank you Izzy for all of your help if it wasn’t for your kind words and voicemails I would’ve never called in so thank again."
We responded:
"Thank you so much for taking the time to share your experience, Steven! We're thrilled to hear that Izzy provided you with exceptional service and support throughout your homeowners insurance journey. It's wonderful to know that her persistence and dedication made such a positive impact on your decision. At Zach Knight State Farm, we strive to ensure our clients feel informed and confident, and it’s clear that Izzy exemplified that commitment. We appreciate your trust in us and are glad you found a great policy that fits your needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. -Kristina"
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Nita Bittle

January 30, 2025

5  out of  5
rating by Nita Bittle
"Thank you so much Isabella, for taking the time to answer all my questions & concerns. Not everyday do you find someone who understands & goes above & beyond to meet my needs."
We responded:
"Thank you for your wonderful feedback, Nita! We're delighted to hear that Isabella took the time to address all your questions and concerns. It's not every day you encounter someone who genuinely goes above and beyond to meet your needs. We appreciate you sharing your experience with us! - Kristina"
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Nathan Amons

January 30, 2025

5  out of  5
rating by Nathan Amons
"Izzy saved me so much money I half expected the FBI to show up. She’s basically a wizard in a State Farm polo. If you like keeping your cash, call her."
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Izzy was able to help you save money. She truly is a wizard when it comes to finding the best options for our clients. Your kind words mean a lot to us, and we appreciate you & your recommendation! If you ever need assistance again, don't hesitate to reach out. -Kristina"
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Heather Bowen

January 30, 2025

5  out of  5
rating by Heather Bowen
"Great customer service! Cindy was so helpful!!!"
We responded:
"Thank you so much for your wonderful review, Heather! We’re thrilled to hear that Cindi made such a positive impression on you. Our team strives to provide personalized service, especially when it comes to your insurance needs. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help! -Kristina"
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BeckyVanGilder

January 24, 2025

5  out of  5
rating by BeckyVanGilder
"Cindi was so great to work with & so personable!!!"
We responded:
"Thank you so much for your wonderful review, Becky! We’re thrilled to hear that Cindi made such a positive impression on you. Our team strives to provide personalized service, especially when it comes to your insurance needs. If you have any further questions or need assistance, please don’t hesitate to reach out. We’re here to help! -Kristina"
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Malinda Donald

January 23, 2025

5  out of  5
rating by Malinda Donald
"Very professional. Had coverage on my husband within minutes after receiving all required information. Thank you so much!!!"
We responded:
"Thank you so much for your kind words, Malinda! We're thrilled to hear that you had a positive experience with our team. It's great to know we could get coverage for your husband so quickly. Whether it’s life, health, auto, or home insurance, your satisfaction is our top priority. We appreciate you taking the time to share your feedback, and if you have any further questions or need assistance in the future, please don’t hesitate to reach out. Thank you again! -Kristina"
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Lisa Orum

January 23, 2025

5  out of  5
rating by Lisa Orum
"Cindi Ladnier, is awesome. She takes her time and always helps if I have any needs or questions. Not everyone would take time ,even if it was there job. I really appreciate Cindi taking time to make sure all my needs are taken care of."
We responded:
"Thank you so much for your kind words, Lisa! We're thrilled to hear about your positive experience with Cindi. She truly goes above and beyond to ensure that all of our clients' needs are met. Your appreciation means a lot to her and to our team. If you ever have any more questions or need assistance, let us know. We’re here to help! -Kristina"
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Emily Strickland

January 20, 2025

5  out of  5
rating by Emily Strickland
"Kristina helped us get insurance for our business today and the experience was great would recommend these guys to anyone!"
We responded:
"Thank you so much for your review, Emily! We're thrilled to hear that Kristina was able to assist you in finding the right insurance for your business. Your recommendation means a lot to us! We strive to bring the best customer experience possible to the table at Zach Knight-State Farm! If you have any further questions or need assistance in the future, don’t hesitate to reach out. We’re here to help!"
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So Blessed

January 17, 2025

5  out of  5
rating by So Blessed
"I simply googled State Farm because I shopping around for a better rate with a different insuer. Googled directed me to this particular office and I was connected with Alyssa. She was absolutely wonderful!! Alyssa answered all of my questions and was so knowledgeable. She was patient and very kind. I was able to get all the coverage I was looking for and then some. Thanks Alyssa!"
We responded:
"Thank you so much for your kind words and for taking the time to leave a review! We're happy to hear that Alyssa was able to assist you with your insurance needs and provide the excellent service you deserve. Your satisfaction is our top priority, and we’re glad you found the coverage you were looking for. If you have any more questions or need further assistance in the future, don’t hesitate to reach out. Thanks again for choosing Zach Knight-State Farm!"
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Tara Glover

January 16, 2025

5  out of  5
rating by Tara Glover
"Very responsive service!"
We responded:
"Hi Tara, Thank you for the review and feedback! We strive to always have exceptional service for our customers. So, I am happy to hear that we are meeting that expectation! If we can assist you in any way, please reach out! -Kristina"