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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle Bland

August 8, 2025

5  out of  5
rating by Michelle Bland
"Cindi was a great help with getting me some new auto insurance. She had everything ready to go and all my questions answered. Thank you."
We responded:
"Thank you for your wonderful feedback! We're glad Cindi could assist you promptly and provide clear answers to all your questions. It’s great to know she made getting your new auto insurance a smooth experience. We appreciate your trust and look forward to helping you again! -Kristina"
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Beth Sorrells

August 8, 2025

5  out of  5
rating by Beth Sorrells
"Cindi is pretty easy to work with and makes the process as little of a hassle as possible."
We responded:
"Thank you for sharing your experience! We're happy to hear that Cindi was able to make the process smooth and straightforward for you. She truly strives to take the hassle out of things, and your feedback means a lot to us. Looking forward to working with you again! -Kristina"
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Clay

August 2, 2025

5  out of  5
rating by Clay
"Friendly quick service. Agents are knowledgeable about home and car insurance. Mia and Michaela was well spoken and easily understandable."
We responded:
"Thank you for your kind words, Clay! We are always striving to be the best and sharpening our skills! -Kristina"
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roger avery

July 30, 2025

5  out of  5
rating by roger avery
"Worked with Isabella Vaughan and was very impressed. She helped me to find coverage to fit my needs. Answered all my questions and also answered the phone! Was very professional and polite. It was a very pleasant experience. Thanks Isabella!"
We responded:
"Thanks so much for the awesome review! We’re super happy Isabella Vaughan could help you find coverage that works and was so on point with answering your questions. We’ll definitely pass along the kudos. If you ever need anything else, just give us a shout! -Kristina"
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Casey Grant

July 29, 2025

5  out of  5
rating by Casey Grant
"Izzy is always so sweet and bubbly always love speaking with her 😊"
We responded:
"Thank you for your wonderful feedback! We're so happy to hear that Izzy’s sweet and bubbly personality made your experience enjoyable. We'll be sure to pass along your kind words to her! 😊 -Kristina"
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ChienQD

July 28, 2025

5  out of  5
rating by ChienQD
"I had a great experience with State Farm today! Bria was very friendly, professional, and helpful throughout the process."
We responded:
"Thank you so much for your kind words! We're delighted to hear that Bria provided you with friendly, professional, and helpful service. We appreciate your trust in State Farm and look forward to assisting you again in the future! -Kristina"
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Annie Ford

July 25, 2025

5  out of  5
rating by Annie Ford
"I talked with two different girls in the office today. They were both very helpful and kind working through my questions until I arrived at a decision. I’m happy about the plan!!"
We responded:
"Thanks a ton for your review, Annie! I am very pleased to hear such positive feedback! If we can assist in the future, please reach out! -Kristina"
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Amber Martinez

July 23, 2025

5  out of  5
rating by Amber Martinez
"Cindi was so helpful, it’s hard for me to manage my insurance but she told me ways I can still put daughter on both cars and be able to pay fully . Thank you"
We responded:
"Thank you so much for your review, Amber! Cindi is truly a rockstar at what she does! If we can help you in any way, let us know! -Kristina"
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L M

July 21, 2025

5  out of  5
rating by L M
"Excellent experience! Cindi was super helpful."
We responded:
"Thanks a ton for the review! So happy to hear Cindi was super helpful. We really appreciate you and can’t wait to help you out again! -Kristina"
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Bailey Kesler

July 17, 2025

5  out of  5
rating by Bailey Kesler
"I love working with this team! They are very efficient and always great at communicating! Very fair prices!"
We responded:
"Hey Bailey, thank you SO much for the awesome review! We’re seriously grateful to have you working with us. It means a lot that you notice our efforts on great communication and keeping things fair. Can’t wait to keep crushing it together! 🙌😊 -Kristina"
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GREG Patterson

July 15, 2025

5  out of  5
rating by GREG Patterson
"CINDY DID A GREAT JOB, THANK YOU SO MUCH!!♥️♥️"
We responded:
"Thank you for the fantastic review and for being an awesome customer, Greg! :) -Kristina"
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Charlie Matheny

July 15, 2025

5  out of  5
rating by Charlie Matheny
"Isabella was great and informative. The whole process was fast and easy."
We responded:
"Thank you so much for your kind words, Charlie! We’re so happy to hear Isabella made the process smooth and easy for you. We appreciate you taking the time to share your experience and look forward to working with you again! 😊 -Kristina"
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Victor Murry

July 9, 2025

5  out of  5
rating by Victor Murry
"Michaela was very professional and shared with us many ways to get dependable coverage at a great price. I was very impressed at her no pressure sales technique."
We responded:
"That is awesome news! We are so glad to hear that Michaela took such good care of you. Let us know if you need anything in the future! -Kristina"
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Al Flowers

July 8, 2025

5  out of  5
rating by Al Flowers
"Everyone in the Zack Knight office is super friendly and helpful. I spoke with Cindy today who was so very nice and helpful for everything that I needed. She answered all of my questions, and gave me suggestions on the things that I wanted to have done. I will continue to do all of my insurance business with Zack Knight State Farm office!"
We responded:
"Thank you so much for your kind words, Al! We're thrilled to hear that Cindi and the entire team at the office provided you with friendly and helpful service. We truly appreciate your trust and look forward to assisting you with all your insurance needs in the future -Kristina"
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Connor Anderson

July 2, 2025

5  out of  5
rating by Connor Anderson
"Great customer service. Cindi was very helpful in answering all of my questions!"
We responded:
"We're delighted to hear that Cindi provided excellent customer service and was able to assist you with all your questions. We appreciate your feedback and look forward to serving you again, Connor! -Kristina"
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Annette Johnson

June 25, 2025

5  out of  5
rating by Annette Johnson
"Jeremy was very knowledgeable about the products offered by State Farm. He helped me look at some options for saving on my auto policy and some ways to benefit my family with life insurance. Very helpful."
We responded:
"We're thrilled to hear that Jeremy was able to assist you with your auto policy and life insurance options. It’s great to know that Jeremy made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback, Annette! -Kristina"
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Flossie McCallion

June 25, 2025

5  out of  5
rating by Flossie McCallion
"Mrs. Cindi was fantastic, she was quick and efficient with all my quotes. I love being part of the all state family"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Mrs. Cindi provided you with quick and efficient service. It's wonderful to have you as part of the State Farm family, and we’re here to support you whenever you need assistance. If you have any questions or need further help in the future, feel free to reach out. We appreciate your positive feedback! -Kristina"
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Jennifer Bustamante

June 23, 2025

5  out of  5
rating by Jennifer Bustamante
"You guys have been amazing thanks Cindy for all you have been doing"
We responded:
"We are so happy to hear that you have had such a wonderful experience. If we can help you in any way in the future, please reach out! -Kristina"
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Anthony Bustamante

June 23, 2025

5  out of  5
rating by Anthony Bustamante
"Huge Thank You to Cindi for everything she has done for us! Since purchasing my car insurance, my wife and I have been looking into purchasing our first home together. During my yearly review with Cindi I mentioned this and she asked if I would like information on homeowners and renters insurance. She gave me so much information without me feeling pressured into anything. She has also given us a great deal of information on life insurance. I look forward to being a client of hers for many years to come."
We responded:
"Welcome to the great state of Alabama and Welcome to Zach Knight State Farm. We are delighted to serve you. Thank you for the opportunity to earn your business and provide you with affordable auto insurance! If you should ever need anything don't hesitate to reach out via call, email or text! We put the Good in Neighbor! "
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swepea60

June 18, 2025

5  out of  5
rating by swepea60
"Jeremy took time to explain the procedures and how the plan would work for me, he was very informative. The information was much needed. I could see that he love helping people to be protected. There’s not many agents that was go far and beyond to make sure the client understand their policies. I give Jeremy “5” bc he earned it…. Keep up the good work Jeremy."
We responded:
"Thank you so much for your wonderful review! Jeremy's dedication to ensuring that clients fully understand their policies truly sets him apart. We appreciate your kind words and your recognition of his hard work. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us, and we look forward to serving you again! -Kristina"
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B&B Automotive LLC

June 13, 2025

5  out of  5
rating by B&B Automotive LLC
"Cindi was amazing got all of my insurance needs handled great agent and great customer service go see Cindi at Zach Knight Insurance for all your business needs...Thank you from Franco at B&B Automotive(Homewood)"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Cindi was able to assist you with your insurance needs and provide you with great customer service. Your kind words mean a lot to us and to Cindi. We appreciate your recommendation and look forward to serving you in the future! -Kristina"
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Latoya Miles

June 12, 2025

5  out of  5
rating by Latoya Miles
"Cindi was very helpful and saved my family money on auto and home policies. She answered all of my questions, was very patient, and explained all the details of each policy. It felt good to have someone that was all about helping the customer and not “just selling insurance policies.” She is the reason I chose State Farm for insurance. Thank you again, Cindi!😄"
We responded:
"Latoya, we're delighted to hear that she was able to save your family money on your auto and home policies while providing such attentive and informative service. Cindi truly embodies our commitment to helping our customers, and we're thrilled that she made such a positive impact on your decision to choose State Farm. Thank you again for your kind words, and we look forward to assisting you with all your insurance needs! -Kristina "
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Sheree Harvel

June 11, 2025

5  out of  5
rating by Sheree Harvel
"Cindi was awesome and went above and beyond on helping with my home policy and switched my auto! State Farm had significantly lower premiums and better value than all other home and auto quotes I received!"
We responded:
"Thank you for your fantastic review! Our team is dedicated to providing exceptional service, and it’s wonderful to know that Cindi went above and beyond to meet your needs. We appreciate your trust in us and look forward to serving you for all your insurance needs in the future! -Kristina"
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Mia Nicole

June 6, 2025

5  out of  5
rating by Mia Nicole
"First timer here!! They took such good care of me and explained everything so well!! Izzy was amazing, couldn’t have asked for a better experience:))"
We responded:
"We are pleased to hear that you had such an amazing experience with Izzy! If we can help you with anything in the future, let us know! :) -Kristina"
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Kimberly Starke

June 3, 2025

5  out of  5
rating by Kimberly Starke
"I left ALFA for State Farm and this office has been friendly and helpful throughout all my visits and calls. Jeremy does a great job of explaining the details of policies so I have a clear picture of what's what within those policies. It's always a pleasure to speak with anyone within this office."
We responded:
"Kimberly, you are always a joy to speak with, and we really appreciate you choosing us to service your business with us! We strive to give our customers a clear understanding of their policies and are happy Jeremy was able to help you! If you ever need anything, please feel free to reach out! -Kristina"